Reverse mentoring is simply the opposite format of traditional mentoring, where the senior leader is mentored by a younger or more junior employee a.k.a. mentoring in reverse. Traditionally, a mentor is expected to be more senior and more experienced than their mentee. However, this process mentoring recognizes the fact that there are skills gaps and opportunities to learn about on both sides, and that each person can address their weaknesses with the help of the other's strengths.
Reverse mentoring encourages employees to form “professional friendships” - regardless of seniority – to exchange skills, knowledge, and understanding. It can play an important role in crossing generational divides as not only does it encourage communication across multi-generational workforces but it can also help to break down harmful stereotypes about different ages groups. Meanwhile, reverse mentoring is not just about age but new starters can provide fresh perspectives and ways of working, while long-serving team members likely posses a wealth of organizational knowledge.
Reverse-mentoring programs provide millennials with the transparency and recognition that they are seeking from the management. While digital skill development should not be the focus of a reverse-mentoring program, it is a meaningful part of the relationship. At the same time, there are potential drawbacks when you engage in a reverse mentoring partnership. A more senior team member may not believe that their younger mentor(s) have valuable knowledge to share, and they may not be open to receiving feedback from people with less experience. Conversely, newer team members need to feel confident enough to share their opinions, and they may be less willing to participate if they are afraid of giving feedback to more established colleagues.
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